New information following the change in COVID-19 alert levels.

About the Financial Education (Fin-Ed) Centre

The Fin-Ed centre is a joint initiative between Westpac and Massey University. The Centre aims to empower New Zealanders to make more financially savvy decisions – to give people the tools they need for the life-long process of managing their finances.

The Fin-Ed Centre also has connections internationally – it is part of the OECD’s International Network on Financial Education. This means the Centre has access to financial literacy documents issued by the OECD, and is invited to attend global OECD financial education events.

The Centre provides mentoring, practical learning, consultancy and is actively researching in areas of relevance to financial literary in New Zealand.

The Centre director is Dr Pushpa Wood, based on Massey University’s Wellington campus.

Board Member Profiles

Diana Crossan

CHAIR: Diana Crossan
Ceo, wellington free ambulance
Independent Board member, independent board member, ex retirement commissioner

Diana Crossan has been the Chief Executive for Wellington Free Ambulance since February 2013.  Her career started as a probation officer. She held several senior roles in the public service and was in the set-up team for Contact Energy. For a short time, she was GM Hydro at Clyde and Roxburgh dams.

Her financial services industry experience began with AMP as Manager of Agency Development in 1997. In 2000, she was appointed leader of an AMP team in the UK, charged with changing the distribution system in the AMP-owned financial services companies with a combined total of 4.1 million customers.

Diana was New Zealand’s Retirement Commissioner for 10 years.  During this period Diana has led the Retirement Commission (now known as the Commission for Financial Capability) in promoting financial capability of the nation. She was also instrumental in launching the first National Strategy for Financial Literacy, Financial Literacy Summit and Money Week to name a few.  Diana is also on several boards in the private, public and community sectors.

Pushpa Wood 200x280 Centre Director: Dr Pushpa Wood

Dr Wood has a long history of adult and financial literacy advocacy. She was previously the Education Manager at the Commission for Financial Literacy and Retirement Income.  She has worked across the school, tertiary, and industry sectors to improve adult literacy and financial literacy, and is a member of the New Zealand Qualifications Authority’s project advisory group reviewing financial literacy unit standards.
She is also the current Chairperson of the Adult Literacy Practitioners’ Association. Dr Wood has extensive experience in developing teaching and learning resources, training and development and stakeholder relationship. Her research interests include identifying trigger points that motivate people to change their financial behaviour and testing culturally appropriate evaluation tools.
Dr Wood has been awarded an Office of the New Zealand Order of Merit (ONZM) in Queen’s 90th Birthday honours list for her contribution to financial literacy and interfaith relations.

Glenda Anthony PROFESSOR Glenda anthony
DIRECTOR centre for researchin mathematics education, massey university.

Professor Glenda Anthony is the director of Massey University’s Centre for Research in Mathematics Education. Her research in mathematics education includes involvement in national and international projects that seek to understand how we can make the learning of mathematics more welcoming, engaging, inclusive, and relevant.

Current research with the Developing Mathematical Inquiry Community project (led by Professor Roberta Hunter and Dr Jodie Hunter) focuses on culturally sustaining pedagogy. Professor Anthony serves on numerous international and national advisory groups and is co-author of the highly influential Best Evidence Synthesis Effective Pedagogy in Mathematics/Pāngarau and International Academy of Education Practice Series Effective Pedagogy in Mathematics.

Her collaborative leadership has been recognised with the award of a Fulbright-Harkness New Zealand Fellowship in 2011 and the Mathematics Education Research Group Career Research Medal in 2013.

Katie Christoffersen

Katie Christoffersen
Head of Private Wealth Management, Westpac

A financial services professional with fifteen years’ experience in different functions within the banking and manufacturing industries.  With a background in Mathematics from the UK, my early focus was in the analytics space, managing teams at Westpac in both the Products and Risk businesses in Australia. I’ve led many large projects during my time at Westpac both in Australia and New Zealand with a clear focus on improving current practices and seeking out innovative new ways to solve customer problems.

In more recent times I spent two years as the Executive Manager to the CEO of Westpac New Zealand, where my responsibilities stretched across the organisation with a focus on strategy, executive reporting and corporate communications.  I am now Head of Private Wealth Management at Westpac leading a large distribution team of Private and Wealth Advisers.

I have a passion for both our customers and our people and enjoy finding ways to empower our teams to provide an exceptional service to our clients.

Grant Fleming

Grant Fleming
Head of External Relations, Westpac New Zealand

Grant has worked in journalism, communications and corporate social responsibility for 20 years. He first joined Westpac in 2012 and currently heads the External Relations team, which manages the bank’s media, government relations, social media and sustainability. He started his journalism career at the Evening Post in Wellington, later spending six years working in Parliament’s Press Gallery for the New Zealand Press Association.

After the 2008 election, he worked as a press secretary for Finance Minister Bill English helping the government navigate the communications challenges of the Global Financial Crisis, Christchurch Earthquakes and collapse of financial institutions South Canterbury Finance and AMI Insurance. At Westpac, Grant’s focus is on ensuring transparent communication with customers and the public, great engagement with stakeholders and communities and ensuring the business is making a positive impact on New Zealand.

Kate MacDonald

Kate MacDonald
Customer Insight   Research Director, Westpac New Zealand

I've been a Market Research   Insights professional for over 15 years, delivering insights to inform business decision making for people across Consumer and B2B markets in Australia and New Zealand. I've helped business decision makers use market research to inform all sorts of business issues and strategy planning over the years. I strongly believe in putting customers at the heart of business decision making.

At Westpac I lead a clever team of insights professionals, we're about ‘delivering actionable insights’ to inform all sorts of business decisions across Westpac. We get excited about using our capability to build deeper understanding of our customers, ultimately helping our customers to get ahead financially. On the financial wellbeing front, our recent Westpac research shows that 1 in 4 New Zealanders are ‘struggling with debt’.

I’m excited to be a Westpac Massey Fin-Ed board member, it’s a great opportunity for me to help us conduct research that will ultimately help New Zealanders become more financially savvy.

massey business school BOARD MEMBER

Jeffrey Stangl holds a bachelor's degree in Quantitative Economics and Decision Sciences from University of California at San Diego (BA QEDS). He holds a Master in Business Administration (MBA) with a finance specialization from The American Graduate School of International Management (Thunderbird) at Arizona and a PhD Finance from Massey University.  Jeffrey is also a Chartered Financial Analyst (CFA). 

Jeffrey has founded and directed several United States and Indonesian based SMEs in the manufacturing, transportation, and gift industries. The focus of Jeffrey's business career has been startup innovative companies, with broad experience in all aspects of business development and financial management. His most recent business entailed the design and manufacture of giftware with worldwide sales.

Martin Young Professor Martin Young
Professor of finance

Professor Martin Young is a Professor in Finance in the School of Economics and Finance, Massey Business School. He was Head of the School of Economics from May 2007 until March 2018. Prior to this Professor Young was at the Nanyang Business School, Nanyang Technological University in Singapore. He also held senior positions in the financial industry in New Zealand and was a member of the New Zealand Stock Exchange for many years.

Professor Young has strong international interests, particularly in Asia. He is on the Board of the Asian Finance Association and is a past Vice-President of this organization. He is also past Vice-President (International) of the US-based Academy of Financial Service. He is the current Chair of Asian Shadow Financial Regulatory Committee. He serves or has served on the editorial boards of a number of journals including the Journal of Applied Finance and the International Review of Financial Analysis.

Professor Young’s main research interests are in the areas of market efficiency, financial regulation, funds management, optimization, bond and derivatives pricing and income sufficiency issues. His publications in international refereed journals include the Journal of Banking and Finance, Economic Modelling, Pacific Basin Finance Journal, Global Finance Journal, The Financial Review, Review of Quantitative Finance and Accounting, Journal of Property Research, and the Journal of Real Estate Research.

Head of Institute CoB - Executive Education and Enterprise

Professor Theodore E. (Ted) Zorn is the Head of Institute COB – Executive Education and Enterprise of Massey University. His teaching and research specialty is organizational communication, with particular expertise in organizational change processes, IT implementation, and enhancing workplace well-being. He has published widely in communication and management journals.

Before coming to Massey, Ted was Professor and Head of the Department of Management Communication at the University of Waikato for many years.

Contact us

Dr Pushpa Wood (ONZM), 
Fin-Ed Centre Director
Phone +64 4 979 3560

Mobile 021 755 813

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey